Hey guys, new here but found this thread whilst googling, thought I would chip in with my experience.
I kept goldfish (aka plant destroyers!) for over a decade but at the end of last year my last really old one passed so I decided to strip down the tank and redo it as a tropical tank. Got a Biomaster 600T and it was a great piece of kit. Tonnes of filtration capacity for the size, plenty of baskets plus integrated heater. Nice and quiet too for it's size.
Unfortunately some weeks ago (forget how long now) I had the heater fail overnight leading to some very cold unhappy fish in the morning. Luckily I had a small backup heater I chucked in the tank asap which was helping to an extent. It seemed two-fold as the impeller was also stalling something rotten, so something really strange was going on. Anyway, I had no time to work it out as the temp was crashing so I had to go get it replaced asap, and of course the shop I bought it from had none available, so I had to drive to another shop and just grab what I could whilst awaiting a refund.
Long story short, I ended up with the same filter in the end and it's been working fine but now seem to be getting some issues again with air getting in somewhere. For the life of me I can't find where, every connection is tight, intake well away from air stone, all o-rings have silicone sealant etc. I also get an unnerving noise randomly (probably once every 30 mins?) that sounds like the impeller scraping in the housing. Again I don't really know what it is, but that's just a guess... I'm trying to source another impeller so I can check this theory.
The quality of the unit itself is great, don't get me wrong, but the problems I have had are a little off-putting personally. I am thinking about going for an Eheim with inline Hydor heater instead, but I haven't made up my mind yet.