Apologies for the late reply all. Have been flat out recently and decided no post was better than a rushed post.
Frosties said:
I am sorry for the loss of the livestock - however as stated - the customer did a very basic quarantine by his own admission
I have to take issue with this statement. At no point have I said that my quarantine was very basic. All I said was that I could have left the plants under running tap water for an hour and I'm pretty certain that wouldn't have solved the problem. In fact in my email exchange with you, you said:
"You have performed good husbandry in the plants as a basic wash"
so I'm rather surprised to see the statement above from you in this thread. I went out of my way to be careful not to name you. It is your prerogative to come on here and name yourself but it is unacceptable for you to use that as an opportunity to misrepresent me in order to deflect the blame away from yourself.
Frosties said:
Point to note - to date in the 2+ years PlantedTanks has been trading - we are aware of only 5 incidents of people loosing livestock following the addition of plants to their tanks.
Frosties said:
As George says - I wonder how many incidents do go unreported. We certainly don't see that many (fortunately), although when we do it is usually large volumes that die before someone says something.
Judging by the comments on this thread and the PMs I've got I think your suspicion is warranted. I expect this kind of thing happens a lot but at a lower level such that people don't feel sure enough it was the plants or don't feel comfortable making an issue out of it.
Can we try to get a bit of perspective here people? As I'm sure you're well aware, and as Tony has stated, the quarantine measures I undertook are more than the vast majority of buyers will undertake. In most cases those buyers will be fine because there won't be insecticides or copper on the plants. But one dodgy shipment and bang there goes all their livestock. If people like Ed and me didn't know about this risk what hope is there for the majority of customers?
ghostsword said:
Great link. The thread discuss how many people kill their shrimps with purchases of plants and not quarantining them.
Quote:
"Always thoroughly rinse or even soak newly acquired plants before placing them in a shrimp tank. All plants entering the UK are treated as this is a legal requirement. Many shops don't know this. The treatment used WILL kill your shrimp! It won't harm your fish though."
So, is it on the responsibility of the supplier to place a note on their website? Yes, absolutely.
Is the suppliers responsibility to quarantine the plants? Of course not, they are cheap for a reason. If you are not prepared to quarantine the plants yourself buy in vitro plants, or use rocks and wood only. 🙂
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I fundamentally disagree with you Luis. This is akin to saying you bought some new furniture for your house, your dogs chewed on it and died, but it's not the supplier's fault because the sofa was sold half price. It's your fault for not scrubbing the sofa before letting your dogs near it.
Given that what I did was not enough is it reasonable to claim that it is the buyer's responsibility to ensure that the plants are safe? Seriously, are you suggesting that anyone who buys plants for a tank with shrimp in it should have it running in a bucket with a filter full of carbon and EDTA for a week with twice daily water changes before putting it in the tank? If buyers like Tony put this advice on their website do you think they'd sell even 10% of the plants they do now? Even people without shrimps would be put off buying from them. This is not the solution if the industry wants any hope of surviving. Not looking to pick a fight with you mate but I think you are plain wrong here.
Let me just make my position perfectly clear here - it is not my responsibility to make the plants safe, it is not the grower's responsibility, it is not DEFRA's responsibility. IT IS THE SUPPLIER'S RESPONSIBILITY. It may not constitute a legal responsibility given how lightly the industry is regulated. But it does constitute a moral responsibility and if the supplier does not want to ruin their reputation it also makes good business sense.
If PlantedTanks sold plants solely for emersed growth I would not have an issue with Tony. But they do not and it is their responsibility to take measures to minimise the risk to their customers' livestock. If this means elevated costs then they need to raise their prices and take the hit to their profit margins. The alternative for them is more forum threads like this. The word will get around and they will lose sales.
Piece-of-fish said:
I do agree that it is inpractical for the supllier to keep asian plants in quarantine as it is simply impossible.
I believe the suplier has to find the way to clean and make plants livestock safe with imidiate effect.
This is absolutely essential with shrimp on the rise. Otherwise you will have lots and lots of unhappy customers.
Ed says it better than I can. If not with immediate effect then quickly.
Frosties said:
I am willing to work on this for the benefit of my company and also the benefit in knowledge to our customers that we do everything possible to remove any pesticides and insecticides.
I can say that to stock plants for upto 6 weeks would be impractical and not cost effective. I would imagine that would be the same for any other plant specialist.
I know shops, mentioned by Paulo above, who will not sell plants coming in from the far east to customers with shrimp until they've quarantined them. Said shops have not gone out of business because of investing in those quarantining measures. Similarly, as Luis said ADC keep some cherries in the plant holding tanks.
I agree Tony that you can't quarantine for 6 weeks. You should be able to for 3 days and this might make the difference. I'm glad you're learning from this experience and trying carbon. I would suggest some tester shrimp (low end cherries would do) in a holding tank. Please keep in mind I didn't just lose high end crystals. I also lost most of my blue pearls which are relatively hardy and my amanos that have survived 6 years of minor disasters in this tank. They didn't survive this.