Hi everyone, first time posting here.
I used NACD about 18 months ago, I ordered directly from their website not from eBay. I bought a tank in a regular size, not bespoke, that was "in stock". This took just over 1 month to arrive. But it was a great tank, optiwhite with clean clear silicon edges, no scratches etc
I needed a new larger tank to keep up with the growth of my goldfish so decided to go with NACD again since the quality of the last one was good and likewise the pricing is fair. I placed my order on the 2nd of June, it's now 41 days gone and no tank yet. It took over a month to even get a response from Sam via email and he told me the tank will be ready " next week", that was two weeks ago. I have tried to call but no answer, left a message and no call back from that. The fact their business contact number is a mobile number and their registered office since May 2023 is a residential property and no longer a commercial one is a BIG red flag to me. I notice now their eBay account is completely vacant of listings. If they're no longer listing on eBay do they even have any stock at all? "NACD Group LTD" have also only ever filled abridged accounts with Companies House, so no Profit & Loss information, they're a small, financially weak company that are clearly in way over their heads.
I've been looking at ND Aquatics LTD has an alternative.