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ADA aqua soil Amazonian turned to dust???
- Thread starter Danny
- Start date
Your LFS is definitely trying to serving you a dollop of BS. Hope you get a more helpful response from ADA. Let us know how it turns out
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Sent from my iPhone using Tapatalk
Danny
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- 29 Jul 2012
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- 863
The green machine, I have a couple of big orders in with Aquasabi so have ordered some from there to replace it.
Danny
Member
- Joined
- 29 Jul 2012
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- 863
Glad it's not my local tbh lol I was told it's not Amazonia more like Malaya amongst other things.....
It is 100% Amazonia.
Figures...
Danny
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- 29 Jul 2012
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- 863
I'll be sticking with Aquasabi from now on all being well with deliveries next week, their service so far has been excellent.
I don't live in the UK, but I was under the impression that TGM was a premium shop?
It's customer service seems to have become somewhat inconsistent over the last year or two.
Mud.....mad 
Danny
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- 29 Jul 2012
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- 863
I used two 9L bags in the tank, from what I managed to save by rinsing and sivving I would say it was a complete bag that turned to mud so seems highly likely that one of the two bags was dodgy.Mud.....mad
This is what I saved.
Looks more like it!....
I called up to order two tanks, something along the lines of "hey I'd like to order two ada 60-Ps with mats" and the guy on the phone corrected me on how to pronounce ada. "It's A... D... A... not adarghhhh" I just sighed, didn't make the order. Premium product, I expect a certain level of professionalism not pedantry.
Sucks as I want those two tanks. Fingers crossed A...D...A give another retailer a chance.
That does suck, big style...but from experience when retailers start behaving like that it's usually a sign they're in trouble.
As for A... D... A... giving another retailer a chance, it's unlikely. From what I can gather TGM has the market sown up; I think it's the sole UK distributor, as well as a retailer...
As for A... D... A... giving another retailer a chance, it's unlikely. From what I can gather TGM has the market sown up; I think it's the sole UK distributor, as well as a retailer...
Yep same here
A single rep/distributor (occasional direct seller) who's lost interest, so ADA has pretty much disappeared from local shops (who found the erratic distribution frustrating & not much good for staying in the monthly black)
Note local ADA response to issues such as the failed soil is consistent with what the OP is experiencing
example: ADA tank is warrantied against leaks only IF on an approved ADA stand - never mind that these were never locally available (order accepted but still waiting a year on .... I decided not to buy that ADA 90 to replace my old (slightly) scratched but extremely well built Oceanic) AND this bit of warranty information was supplied only after the tank failed 
Fortunately Tropica has stepped up with Aquatic soil, wood, stone - if only they'd get serious about tanks
A single rep/distributor (occasional direct seller) who's lost interest, so ADA has pretty much disappeared from local shops (who found the erratic distribution frustrating & not much good for staying in the monthly black)
Note local ADA response to issues such as the failed soil is consistent with what the OP is experiencing
example: ADA tank is warrantied against leaks only IF on an approved ADA stand - never mind that these were never locally available
(order accepted but still waiting a year on .... I decided not to buy that ADA 90 to replace my old (slightly) scratched but extremely well built Oceanic) AND this bit of warranty information was supplied only after the tank failed Fortunately Tropica has stepped up with Aquatic soil, wood, stone - if only they'd get serious about tanks
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+1 for tropica substrate, I use the Tropica soil powder, and I think it's excellent.
As for future tanks, it's only £20 more to order the two 60-Ps from Aquasabi, with mats to be delivered to me. And yes, it is misleading but
Aqua Scape Art Ltd (UK ADA distributor) is The Green Machine or at least part of the same company/family. + The pricing of the tanks has shot up over the last year too, but I think that is from the fall in £, well not entirely.
As for future tanks, it's only £20 more to order the two 60-Ps from Aquasabi, with mats to be delivered to me. And yes, it is misleading but
Aqua Scape Art Ltd (UK ADA distributor) is The Green Machine or at least part of the same company/family. + The pricing of the tanks has shot up over the last year too, but I think that is from the fall in £, well not entirely.
PedroB
Member
I think it's just the way "Ei Di Ei" soils are.
My previous scape consisted totally of Aquasoil Malaya, I'd say 10% of it turned to dust in the fist year, the remaining 90% in the subsequent 2 years.
Rescaped with JBL proscape and couldn't be happier.
My previous scape consisted totally of Aquasoil Malaya, I'd say 10% of it turned to dust in the fist year, the remaining 90% in the subsequent 2 years.
Rescaped with JBL proscape and couldn't be happier.
PedroB
Member
I would definitely pay £20 extra to not deal with insufferable pedantry.
