That guy is only interested in selling his biohome. Filters can be set up in different ways with different media to suit you and your tank,Have you guys set it up like pond guru did?
In your opinions is the media supplied with the filter sufficient enough to run a planted tank or should I buy some other media?
Thanks
I have set the filter up yesterday but have run into a problem... The impellor was making terrible nosie so i opened it up and to my horror the shaft has snapped off at the base of the impellor chamber it must have happened in transit to the uk! After looking at the Aquael exploded diagram it doesnt seem to have that part availible it seems that it comes pre installed into the actual pump? Is there anyone that can help me please?
This is the exploded diagram it on page 15
https://www.aquael.pl/wp-content/uploads/2018/11/katalog_czesci_aquael_2018_1_v1_prev2_974.pdf
Im glad your getting it all sorted out, ive never had to deal with the company but it looks as if they are a good company with good support for customers.
I had a problem with my A2000, it would just stop running but start again when i plugged it in again, the ebay seller never responded to my messages so paypal gave me a full refund, rang Aquael Poland and told them of the problem i was having and they confirmed it was the filter lid drawing air in and it was a design fault so they are sending me what i need to sort it foc, well happy with that.
Yes i will do that no problem,should be relativity easy to compare the old and upgraded lid when it arrivesI havent have any issues with mine so far, fingers crossed... let us know which part it is once it arrives, maybe with some pictures so we can check our filters if they arrived already fixed or still have the flaw...