Well, I decided to bite the bullet and place an order. I've been building up my tank slowly over the last few months, converting it to a cold tank with goldfish to a tropical scape with live plants. It's the first time I've ventured in to live plants so was a bit unsure of what to buy. I had several correspondance with Tony, gave him a general run down of what I had, where I was aiming etc and he came back with his suggestions. I ended up going with a bunched deal of 20 bunches and he very kindly made up a batch of plants of the South American theme to suit the way my tank is heading.
Delivery was even faster than I could have imagined as he had enough stock to get them out the same week as I placed my order. He was totally honest and up front and admitted that a couple of the plants were not up to the standard he expected and has therefore said that he will be sending my a couple more this week to compensate. The plants arrived Saturday by guaranteed special delivery... don't ask me how he manages the postage cost, but I'm sure he's not going to do himself out of money.
The plants went in the tank Saturday morning and now it's Monday evening. A couple of plants are looking a little worse for wear, but as mentioned above, he did state that a couple were not up to the standard he expects so I guess that's to be expected. In contrast, a couple of the plants I cannot believe have only been in 3 days as they have grown well already. The Limnobium laevigatum has two new leaves out and shows signs of more growth. In fact, I'll have to be careful not to allow it to overtake and reduce the light to the plants underneath.
All in all I'm impressed, a good selection of healthy plants and Tony is very easy to deal with and happy to talk through your needs and help out where he can.
As I say, I'm new to the live plant world so I expect that I will probably lose some, but it's a learning process of what works for you and what your tank likes. My mate has a live plant set up as well and his has been established for some time and he was impressed with the plants.
So it's a thumbs up from me