Online fish sellers

deadlus3d

Member
Joined
8 Nov 2019
Messages
68
Location
unknwown
Hi,

I am sick of LFS, even those who are supposedly reputable.
Could anyone suggest a good online retailer that sells fish via courer delivery?

Thanks
 

Wookii

Member
Joined
13 Nov 2019
Messages
698
Location
Nottingham
I ordered some Otocinclus and some Horned Nerites recently from Trop Co - their service was excellent, and they called me to arrange a delivery day. Everything came they came very well packaged, and they were some of the plumpest, healthiest Oto's I've seen. I have to wait a week and a half for a scheduled delivery on my preferred day, but I thought that was fair enough given it was live animals being delivered.

One order probably isn't enough to vouch for them, but it was a positive initial experience, and I'll consider using them again.

http://www.tropco.co.uk/index.php
 

Onoma1

Member
Joined
12 Aug 2018
Messages
443
Location
Rochdale
I have bought from Tropco on three occassions. Two worked out perfectly. The third wasn't so great. Most of the fish and all of the snails were doa. They offered replacement or refund. I went for the refund and while they refunded the cost of the fish without any problems they didn't refund any of the postage - making these possibly the seven most expensive tetras ever bought!

I have also bought from Kesgrave Tropicals (ebay) - the fish arrived in good condition and the delivery was quite fast.

I attempted to buy from TA Aqua Culture http://taaquaculture.uk/ as they some really unusual fish in stock and also seem to have a great reputation with other members on the forum, however, they were (at the time) experiencing problems with delivery.

Others have used Kew Aquatics (they advertise and sell only on the App BAND) - don't spend ages looking for them on the internet as I did!

If buying on line buy in bulk - you will pay between 15 and 35 pounds for postage...
 

deadlus3d

Member
Joined
8 Nov 2019
Messages
68
Location
unknwown
thanks.
the so called reputable lfs in manchester could not wait to sell me fish
on the monday knowing I'd bought the tank the previous Friday....
 

Geoffrey Rea

Member
Joined
27 May 2017
Messages
867
Location
Cambridgeshire
One order probably isn't enough to vouch for them
Ordered from them last week for the first time too.

Have to say if Tropco handle and package their stock consistently like with this delivery, happy to endorse them.

Personally don’t begrudge the postage cost as their courier choice was respectful of the fact there’s live animals in the box.

Stock in excellent condition.
 

hypnogogia

Member
Joined
6 Apr 2017
Messages
549
Location
Oxfordshire
I too have used TropCo and had a very positive experience. Took over a week, because they are busy, but called to arrange a day and arrived very well packaged, with only 5 fish per big bag with lots of oxygen and all in a very large box.
 

MirandaB

Member
Joined
28 Apr 2013
Messages
610
Location
Suffolk/Norfolk Border
I will only order online from Wildwoods,Sweet Knowle and Aqualife Leyland.
Not trying to be harsh here and I know that not all lfs have the best of attitudes when it comes to making a sale but research is easy enough to do,the info is out there :)
 

alto

Member
Joined
24 Dec 2014
Messages
5,893
I went for the refund and while they refunded the cost of the fish without any problems they didn't refund any of the postage - making these possibly the seven most expensive tetras ever bought!
This is typical of all fish sales, always check shop guarantees
(eg, some will refund nothing if fish bag has been opened before DOA fish photo/video sent, even some very reputable shops will not guarantee live arrival of shrimp or designated “sensitive” species)
Sometimes you can obtain a shipping refund through the courier service BUT only if the shipment is identified as Live Fish etc
 

alanchown

Member
Joined
20 Dec 2008
Messages
105
I have had fish delivered from Tropco and also bought direct from there physical location. very impressed. Their warehouse is quite impressive. I have also visited one of the other well known places mentioned on here- and was not in the same league.
Alan
 

Wolf6

Member
Joined
18 Dec 2014
Messages
91
Location
Netherlands
Out of curiousity, are there any dutch members that have experiences with companies that deliver in NL? :)
 

deadlus3d

Member
Joined
8 Nov 2019
Messages
68
Location
unknwown
I was looking at tropco and was put of by some of the reviews online seems some people have had White Spot outbreaks following delivery.

What I need are shwarz Corys and lemon tetras but I have heard that suppliers are struggling with getting fish in the UK
 

lilirose

Member
Joined
13 Aug 2020
Messages
98
Location
Ireland
Out of curiousity, are there any dutch members that have experiences with companies that deliver in NL? :)
On that note, does anyone deliver to Ireland? I've had severe issues with the one Irish shop that has a large stock and will deliver (won't name and shame). I can get plants overnight from Aquasabi in Germany, won't anyone do the same for fish?
 

Emil.

New Member
Joined
18 Feb 2020
Messages
23
Location
Manchester
I didn't have nice experience with Tropco, unfortunately. I ordered some lemon tetras and otocinclus macrospilus, received completely soaked box (apparently issue with different order) with hisonotus leucofrenatus and the tetras which were in very bad shape. One with swim bladder issue, one with missing gill cover and the rest were all with torn fins. Pingu, the one with swim bladder died :( but the rest are all okay now. I love my black otos to bits and I'm very happy that I got them, but at the same time, they're not what I ordered. They also couldn't tell me the origin of the fish, they just get them from wholesaler. They refunded Pingu but I'll most probably never buy from them again.
 
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