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Feedback Great customer service... as usual

parotet

Member
Joined
12 Oct 2013
Messages
1,695
Location
Valencia, Spain
Hi all

Two weeks ago I received a SMC precision needle valve from CO2Art which unfortunately had a leak... I say unfortunately because I am using this same model in another tank for a year without any problem. In my opinion it is an excellent product. Yesterday night I wrote an email to the CO2Art Support Team just to make sure that what I wanted to do was ok: tightening a nut which I though was the problem... I didn't want to break it, so this was the aim of my email. But this morning I received an email from Miroslav saying that a new replacement has been sent. Great customer service, isn't it?

Jordi
 
Hello Jordi,

Thank you very much for your kind words I am glad I could help you :)
 
Hi All at CO2 Art , My Co2 system arrived safe and sound :thumbup: Fantastic bit of kit also found the tutorials very helpful on your web page :cool:

Thank you all at Co2 Art :thumbup:


Thank you very much to you too for the very kind words :)
 
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