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Fluval spec 19l appears to be leaking
- Thread starter Halley
- Start date
Crikey, I guess there's not much else you can do but take it back to the shop you bought it from and ask for a refund.
Edvet
Member
Livestok and plants can survive in a rainbarrel or plastic pond
I’m treating the tank for white spot atm. I have other tanks but can’t transfer til whitespot gone. It’s a very slow leak - took 5 hours to get that water in pictures.
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They might exchange it, failing that, take Morts advice and contact Hagen Fluvial.
Niall
Member
I'm just starting out with one of these 2nd hand, maybe I'll fill it for a few days first to be sure!
Aqua sobriquet
Member
Good idea!
First leak I’ve seen
And I’ve seen some that are pretty bashed about
You might check for your bank or cc statement and offer in lieu of receipt, though if you’re a regular customer at the shop they may be able to sort things even if you paid cash
If your tank has a date stamp showing it’s manufacture within the warranty period, Fluval should replace without question
Sometimes (ofttimes?) manufacturer’s are more responsive to shop backed inquiries, so I’d begin there
And I’ve seen some that are pretty bashed about
You might check for your bank or cc statement and offer in lieu of receipt, though if you’re a regular customer at the shop they may be able to sort things even if you paid cash
If your tank has a date stamp showing it’s manufacture within the warranty period, Fluval should replace without question
Sometimes (ofttimes?) manufacturer’s are more responsive to shop backed inquiries, so I’d begin there
Last edited:
Simon Cole
Member
We have contacted Hagen Fluval recently (April) without needing to involve the retailer and they resolved our problem.
