Smells Fishy
Member
For those of you who don't know Fish Fish Fish is an online fish store. I thought there were a legit company, good website, Facebook page with loads of likes, so I went for it and spend nearly £100 on there site. Which turned into me being taken for a mug for nearly a month, on the 10th it would have been a month since they took the money out my bank but I asked for a refund today over the phone. Hopefully should get my money back real soon if they don't mess me around further. I ordered the superfish planty 25, heater and fish food. I had some big plans. Not happening now since they told my partner on the phone there's a problem with the only supplier for this tank, they just can't get them anymore. Pretty bummed but I can except it, what I can't except is how awful they treated me and how it's not right what they are doing. When I ordered the tank online it said it was in stock, I waited a week and was then told over email they are out of stock and that's why i havent received it, but they gave me a date I would have my delivery by, the 27th. That didn't happen they let me down again. Bare in mind this is me chasing everything up. The next week I phone them up because of there stupid opening times and I'm told it got damaged in transit! The manager said it had to be sent back to him to assess it first before anything can be done about it. Days and weeks went by and my phone calls and emails were ignored. It just wasn't right. This whole ordeal has been so stressful. I've said all this because I have to vent, I can't really bottle all this up and not tell you. I've washed my hands of this company.