Faulty TMC Tile!

Discussion in 'Lighting' started by hogan53, 11 Sep 2016.

  1. hogan53

    hogan53 Global Moderator Staff Member

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    Hi
    I have a Mini 400 TMC tile that is flickering/flashing when turned on....is it scrap or can it be fixed?
    Anyone have the same problem or got any ideas advise!
    Cheers
    hoggie
     
    Last edited: 11 Sep 2016
  2. mort

    mort Member

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    If its is flicking/flashing then it is probably the psu. Had this a few times as the quality of them is poor (ran a shop so common occurrence). If you have a spare one to try or know someone with one to check. Also if its under warranty they used to be good at swapping them over through wherever you bought it or you can get new ones pretty cheap.
     
  3. hogan53

    hogan53 Global Moderator Staff Member

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    Hi Mort
    PSU....Power Supply Unit
    I purchased the Tile from a member on here.....so don't have a spare!
    Do the sell these on Amazon/Ebay?
    Thanks for the reply.
     
  4. hogan53

    hogan53 Global Moderator Staff Member

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    Purchased a new unit from Ebay...so should know in a few days!
    Just thought are there different PSUs for Tiles and Rails?
    Cheers
    hoggie
     
    Last edited: 11 Sep 2016
  5. Julian

    Julian Member

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    Probably the PSU, but if you have the tile on a controller it could be that as well - my tiles start to do the same if I set them above 96%.
     
  6. hogan53

    hogan53 Global Moderator Staff Member

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    Hi Julian
    Don't have a controller....the PSU seems poor quality!
    Cheers
     
  7. mort

    mort Member

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    The psu should be the same for the small tiles and bars (I think it was the same for the large tiles as well only doubles). Over the years I have seen a lot of these go back and there was never a quibble about it but everytime you got a new one it was slightly different (likely because they kept having to redesign them due to failures). I run them at home because they work well as a light but the quality like most from China is designed for a low wholesale price and it does show.
     
    MrHidley and hogan53 like this.
  8. hogan53

    hogan53 Global Moderator Staff Member

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    Hi
    Received the new PSU from Aqua Essentials Ebay shop yesterday :thumbup:
    TMC tile up and running again.
    Date on the old unit Sep 2013.
    So its lasted 3 years....strange how the can build a decent LED light unit but cant provide a long lasting PSU:thumbdown:...therefore my pockets £14.49 lighter:rolleyes:.
    These TMC light units are not cheap....TMC should get there finger out and rectify the problem.
    Thanks guys for your input.:)
    hoggie
     
  9. stu_

    stu_ Member

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    Go on, admit it.
    When you plugged it all in and turned it on and it worked.Do you do do a little fist pump? :D
     
  10. mort

    mort Member

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    Glad it worked.
    To us they might not be cheap but to them they really are. Normally with even good customer service, from a shops perspective swapping items that are faulty can at least cause some questions of what happened, with these they didn't even ask and just swapped them over. I've got some aquarays that must be nearly ten years old and they still work but the problem was going on them, so don't think it will likely be fixed ever.
     
  11. hogan53

    hogan53 Global Moderator Staff Member

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    Cheers Mort!;)
     
  12. Tim Harrison

    Tim Harrison Super Moderator Staff Member

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    Glad you got it sorted;)
     
  13. micheljq

    micheljq Member

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    TMC tiles have 5 years warranty and their PSUs have 2 years warranty, the PSU's warranty could be better maybe (but would the cost stay the same?). It is still better than most companies, (typically 1 year).
    Michel.
     

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