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Feedback Above and Beyond

David Cherry

Member
Joined
24 Aug 2019
Messages
60
Location
Cumbria
Astonishing customer service.

I want to do an Iwagumi in my tank but it is taller than it is deep so I have some pretty specific requirements. There being no decent aquascaping shop close I phoned AG and spoke to Steve, he offered to build a scape in their scaping area and send me photos.
A couple days later Steve phones back, he can't do it in the rock I'd asked for (Mini-landscape) however they've built 4 scapes for me to look at with different rocks and they'll send me the pics.
To say I was blown away was an understatement.

Thanks again.

PS. All 4 scapes were awesome.
 
Hi David,

What amazing service you received from our team! Really appreciate your feedback, it means a lot to get feedback like that so thank you.

We hope you enjoy the new layout you chose for your tank :)

All the best.

Dave
 
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