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They have a 2 year guarantee and agreed on that basis. Sent from my iPhone using Tapatalk

They were very good in trying to resolve but it never was. It’s now been refunded but I do miss the built in heater and ore filter functionality but the bubbles I couldn’t tolerate . Sent from my iPhone using Tapatalk

I’ve had the Biomaster 350 and had to have the 600 head to increase flow but alas it still failed . Had too many bubbles that couldn’t be explained by OASE. After two years returned as they finally gave in and could not explain why despite replacing almost every component. I wouldn’t recommend...

Got rid of mine after 2 years. I still have a 600 head that was used on the 350. I suspect it’s all about the head than the impeller Sent from my iPhone using Tapatalk

I’ve now been advised by another LFS on the same issue of heaters. Apparently the instruction from OASE is to m replace the heater if one goes. There was no explanation why they failed just to replace when one goes. Sent from my iPhone using Tapatalk

Keep me posted on the JBL. Sent from my iPhone using Tapatalk

Apparently so. They’ve gone through a few of them. Sent from my iPhone using Tapatalk

I’ve had numerous leaks out of this filter, from the pre filter to the main seal on the filter head. Why, I’m unsure, but it’s always a nervous experience when I give the filter a clean. Having had new carpets I cannot take the risk any more. I was also talking to my LFS on the heater who’ve...

Andy, I’ve given up on the OASE. I thought the solution was the inlet/outlet but it restarted soon after the swap to another brand. The real worry is that OASE don’t know what the issue is and have thrown the towel in and agreed a refund 23 months after its purchase. This will be taken back to...

Curious on “don’t tighten the nuts” Sent from my iPhone using Tapatalk

I thought it was simple but not bottomed it out. I two theories 1) the trays interlocking together don’t seal causing further intakes or 2) the piping isnt sealing very well. The nut that locks it in place can push the pipe away slightly causing it not to seal as well as it could. At the moment...

Disconnected that over a year ago. Too many leaks. Sent from my iPhone using Tapatalk

Hi, I have 2 pump heads, 3 inlet/outlet connections (the one that rotates), one heater seal, 2 pre filter units, spare hose. The only part not replaced is the overhangs. Not much else to replace. At that point they don’t know why there’s an issue. I’ve even tried under OASE guidance to run the...

The air bubbles are a frustration that I’ve not managed to resolve in 10 months. Even with OASE help there’s no happy outcome apart from them taking it back and buying something different Sent from my iPhone using Tapatalk

The filter went back to OASE for investigation and their observation was that it wasn’t running to pressure and therefore not filtering very well. The solution was to upgrade the pump head to a 600 and that’s currently what’s fitted on a 350. The bubbles issue has been ongoing for a very long...

Having read all the posts with curiosity as I’ve been battling with this filter for over 20 months. Runs below it’s recommended BAR pressure and for the last 10 months keeps surging bubbles in to the tank. I’ve enough spares to almost build another filter. It was a 350 but now has a 600 head...

My experience on this filter is very disappointing. I'm currently in discussion with OASE given the issue. I also have it connected to the Cleartonic UV. The main issue is that the filter (in my opinion) is not pulling the litres that it's supposed to. The 250 should pull circa 900lph but in my...