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Purigen ammonia smell - Brand new?

PedroB

Member
Joined
31 Dec 2013
Messages
124
Location
Leicester, UK
Hi everyone,

I just received in the mail a 500ml bottle of purigen. There was no seal on the bottle and upon opening it the granules are sticking together and moist, and there is a nasty smell of ammonia.
Have I been sold used and regenerated purigen?
I've contacted the seller and am awaiting a response, but would like to know your experiences as well.
 
I'd pitch it in the bin were it me, and buy new un-opened product.
 
Did you ever use purigen before? Does it smell like that when new?

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Return, refund, replace/reprimand
 
I'm already talking to the supplier to hopefully get a refund... it gets me mad that people would do this...

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It's light cream. Does the bottle come sealed normally? Mine was not

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